Hbajae FAQ – All Your Questions Answered in One Place

No. Under hbajae's policy, each person may only create one account. If multiple accounts are detected, all of them will be permanently closed and all bonuses and balances will be forfeited.

Login page Click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The entire process takes under 2 minutes.

KYC verification may be required for large withdrawals, in which case you'll need to submit a photo of your National ID or passport. For standard deposits and withdrawals, KYC is generally not required.

To close your account, email support@hbajae.bet. Make sure to withdraw your balance before requesting closure. Once closed, the account may not be recoverable.

hbajae supports deposits and withdrawals via all major mobile banking services, including Mobile Pay, Nagad, Rocket, and Upay. To learn more, Payment Page View.

The minimum deposit at hbajae is just ৳200. Deposits below this amount may not be credited to your account. There is no fixed maximum deposit limit, though larger amounts may require KYC verification.

Withdrawals are typically processed within 15 minutes to 2 hours and credited to your mobile banking account. During peak times, it may take up to 24 hours. For more details Financial Transactions View page.

Wait a few minutes first. If the issue persists, email support@hbajae.bet with a screenshot of your payment and the transaction number. Our team will get it sorted quickly.

hbajae does not charge any withdrawal fees. However, mobile banking services may apply their own transaction charges, which are subject to change based on the respective service's policies.

Once you register at hbajae and make your first deposit, a welcome bonus will be credited to your account automatically. For full details on the bonus amount and conditions Bonus Page View.

Bonus funds generally cannot be withdrawn directly. Once you complete a specified amount of wagering (wagering requirement), the bonus converts into real money. Terms and conditions may vary for each bonus.

Enter your voucher code in the designated field during deposit. If the code is valid, the bonus will be applied to your account automatically. To view all voucher offers Voucher Page Visit.

When someone registers using your referral link and makes their first deposit, you'll receive a bonus. Your referral link is available in your account dashboard.

At hbajae, you can bet on all major sports worldwide — including cricket, football, kabaddi, tennis, badminton, and basketball. Special odds are available for major tournaments like IPL, BPL, and the FIFA World Cup. See details Sports Betting page।

Live betting lets you place bets at real-time odds while a match is in progress. Odds change every moment, so timing is key. Log in, go to the live match list, and place your bet on any match you like.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being called off — your stake will be refunded. For more details on this Terms & Conditions Read.

The minimum bet at hbajae starts from ৳10. However, minimum and maximum bet limits may vary depending on the market and event. Always check the limits for the relevant market before placing your bet.

Yes. hbajae uses 256-bit SSL encryption, and your personal information is never shared with third parties. To learn more, Privacy Policy Read.

Change your password immediately and notify us at support@hbajae.bet. The hbajae security team will investigate and temporarily lock your account if necessary. Never share your password with anyone.

No. hbajae will never ask for your password or OTP via SMS, email, or phone. If anyone contacts you claiming to be hbajae and asks for your password, it's a scam. Report it to us immediately.

hbajae is committed to responsible gaming. You can set deposit and betting limits on your account. To learn more, Responsible Gaming View page.

The hbajae Android APK can be downloaded directly from our Download Page You can download it directly from our website. If it's not available on the Google Play Store or Apple App Store, download it straight from the hbajae website.

To install a third-party APK on Android, go to Settings and enable "Unknown Sources". Then try installing the APK file again. If you still run into issues, contact us at support@hbajae.bet.

Yes. The hbajae website is fully mobile responsive and works seamlessly on any modern browser — Chrome, Firefox, or Samsung Internet. That said, using the app gives you a faster, smoother experience.

Start by checking your internet connection. Clear your browser's cache and cookies, then try a different browser or incognito mode. If the issue persists, contact us at support@hbajae.bet.